Compare Postscript for SMS marketing
5000+ Shopify stores prefer Postscript
What makes Postscript different?
Postscript is completely focused on building the best-in-class SMS platform for Shopify merchants.
All-in-one marketing solutions are the jack of all trades and a master of none. Best-in-class solutions can optimize performance and feature requirements for a unique marketing channel.
Our competitors are building for multiple marketing channels and industries. This lack of specialty results in them being slow to innovate and recommending the same SMS playbook to all their clients.
Because we focus on what we do best — SMS — we move quicker than others to bring features to market. And, Postscript is deeply integrated into the Shopify ecosystem.
Postscript fundamentally believes in a different way to do SMS than our competitors.
Conversational two-way messaging IS the way to stand out with customers. But our competitors often preach SMS strategies that just end up annoying them.
Here’s what they preach to every single customer (versus what we recommend)
You need to send at least 8-12 campaigns a month to maximize ROI.
That approach is begging for unsubscribes. You should be intentional with campaigns and only send when you have something to share.
You need to send to as many people as possible. Bigger list = more sales.
Sending to as many people as possible just burns through your budget faster. By using segmentation and triggers based on a customer's journey, you can spend less while maximizing your ROI.
One-size-fits-all SMS playbook (list growth + promos = success)
Strategy depends on your business and customer habits. We help you build a custom strategy so you’re not sending the same texts as your competitors.
Our philosophy on SMS marketing leads to a better experience for your subscribers. They’ll actually enjoy getting a text from you - not get annoyed by it.
Do SMS marketing the right way with Postscript.
Postscript gives you control over your account and data.
In ecommerce, you need to move quickly. Postscript gives you the freedom to control every part of your SMS program and account so that you can:
- Download any of your segments and your subscriber list whenever you want. We don’t keep your data hostage like some of our competitors.
- Honor that 2:00am inspiration. Create campaigns, automations, segments on your own. You don’t need to wait for 24-72 hours for an account manager to respond to your request.
But freedom to do this on your own doesn’t mean you’re alone. Read below about the support we provide to brands of all sizes.
The best sales tactic isn’t a sales tactic. It’s building a relationship with people you enjoy working with. My experience with Postscript has been perfect even before we signed up.
The friendliness, knowledgeable help, and speed that allows me to quickly and effectively get my SMS work done is everything.
Postscript has been a game-changer for me and the results speak for themselves.
— Joel Padron, Director of Marketing at CROSSNET
Postscript enables you to deeply segment and personalize your messages.
Postscript has several features that our competitors lack that help you send fewer, more targeted messages:
- SKU-level segmentation for automations (Optimize SMS automations based on what a customer has or hasn’t purchased)
- 26 event triggers to build automations for cart abandonment, order and shipping notifications, subscription management, and more. (Some of our competitors give you as little as 6 event triggers)
- 38 user filers to build an unlimited number of subscriber segments as granular as you’d like
The result? Lower program costs and a median ROI of 31X across all our brands.
Attentive’s recommended approach of sending the same 8 texts to every subscriber each month was starting to burn our list. I felt like they were doing things in their best interest and not ours.
— Russell Steed, Online Revenue and Marketing Manager, Nomatic
Postscript provides the support you need
Brands of all sizes love working with us — whether they need white-glove fully managed services, a little bit of help, or the complete autonomy to operate independently. Don’t take it from us: browse through the 1300+ 5-star reviews on the Shopify App Store.
Live chat with one of our Customer Experience Advocates
Get help setting up your account, double-checking your automation triggers, or finding new ways to increase sales using SMS.
“Support asked me the standard "is there was anything else they can help me with", I jokingly said, "sure, help me make more sales". Sure enough, Shannon (CS rep) told me she will do an account Audit & literally found me ways to make more sales. I mean c'mon, if that's not great customer service, I truly don't know what is!”
— Shlomo Zaga, Co-Founder and CEO Temple Tape, Read full review on G2
Get paired with a dedicated Onboarding Specialist and a Customer Success Manager
In the first 30 days, we'll help you build a personalized, compliant, and profitable SMS program. After that, you get ongoing support from a CSM that is an expert in SMS and ecommerce.
“One of our big wins in 2020 was our SMS marketing. And I credit a lot of that success to our CSM Steadman. Not only is he a Postscript software savant but an intelligent marketer and ecommerce expert. He has repeatedly gone above and beyond to meet with, strategize, and work with myself and HydroJug through a year of tremendous growth.”
— Gabriel Gledhill, Director of Marketing at HydroJug
Postscript has been totally different from Attentive. The pay structure is far more beneficial. And the ROI is far greater. I thought we were making a lot with Attentive but I’d spend $2,300 a month and make $6,000 from text marketing. In my first month with Postscript, I’ve spent $500 and we’ve made $25,000.
— Gwen Jimmere, CEO & Founder of Naturalicious
Features to look for in your SMS marketing automation platform
Multiple List Growth Tools
Good SMS Delivery Rate
Segmentation & Personalization
Integrations with the rest of your tech stack
Automations & Campaigns
Analytics & Reports
Is Postscript the best SMS platform for Shopify brands? We’ll leave it to the ecommerce experts to decide
Hear why Nik Sharma, CEO of Sharma Brands and ecommerce Advisor, trusts Postscript with all of his clients
"We use postscript for all of our ecommerce brands simply because, from a product standpoint, there is no-one who gets SMS better than Postscript. You don't have a company that's focused on 5 things with SMS being one of them. You have a company that's entirely focused on SMS. In my opinion that's huge."
Better than Attentive & Klaviyo. My current top choice as an SMS vendor. Extremely fast customer service.
— Chanelle Leslie, Director of Growth, Ceremonia
I am a HUGE fan of Postscript. I've used Klaviyo SMS in the past and it was a complete nightmare. Postscript makes everything simple and they're so responsive whenever I have an issue. Which is probably the best value I have found.
SMS has become a massive channel for all of my clients so far using postscript. Thank you to their amazing team!!
— Nikeya Alfred, Brand Manager, Nutrition for Longevity Meal Delivery