Send out advanced shipping notifications from your Postscript number.
Set up shipping notifications within your Postscript account using automation triggers provided by Malomo. Text your customers standard and advanced updates such as (but not limited to); shipping delays, canceled shipments, order delivered and return to sender.
How does the Postscript and Malomo integration work?
- Follow the instructions here to set up the integration
- Set up you preferred shipping notifications for customers who have opted into marketing
- Customer receives shipping updates directly to their phones
- Your CX team receives less inquiries about the status of a customer's package